CONTACT US
How can we help? Check out our three most-asked questions and If you still have comments or questions, drop us a line using the form below – we’d love to hear from you.
How do I track my order?
There is a link to track your order status on the dispatch confirmation email. You can also check your order status by signing into your account on anthropologie.eu. Alternatively, you can visit our shipping carrier’s website to track your order.
Please note that by clicking on the links (both on anthropologie.eu as well as your dispatch note) you will be directed away from anthropologie.eu.
Can I cancel or amend my order?
Unfortunately we are unable to cancel any orders once they have been placed. You can refuse the delivery or send the goods back to us for a full refund.
What is your returns policy?
When you buy something from us, we hope you love it. However, should you change your mind (it happens to the best of us) we’ll be happy to offer you a refund within 90 days for Europe-bought full-price items excluding earrings, cosmetics, and lingerie which are non-returnable. Sale items can be returned by post or to our stand-alone stores within 14 days. Click here for more information.
Be sure to return your items in their original condition and bring your receipt with you too. This right of exchange or return is in addition to your legal rights as a consumer, which is unaffected.
Rather call us?
00800 0026 8476 (international freephone) or (+44) 0207 870 4821
UK: 24 hours a day Mon-Fri, 9am-6pm Sat & Sun
Rest of Europe: 8 a.m. - 6p.m (GMT), Monday to Friday.
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