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ORDERING & PAYMENT

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Online orders

Fast and convenient, our website not only enables you to point, click and purchase, but it also allows you to track an order and access your order history. We ask that you review your order carefully prior to submission, as it cannot be modified once submitted.

Order confirmation

You will receive an order confirmation number at the conclusion of your order process as well as an email that states your order number and an approximate order total.

Order Status

If you placed your order through your online account, you may check the status of your order at any time by clicking on the Account, signing in, and selecting order history To check the status of any other order, email us at service@anthropologie.eu, or call 00800 0026 8476 from 8am – 6pm GMT.

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Payment Options

We accept the following methods of payment: Visa, MasterCard, American Express, Delta, Maestro, Solo, Visa Electron and Paypal. Items are charged to your credit card when they ship. If an item is on backorder, you will not be charged until the backordered item ships. Your shipping & handling charge will be prorated to the value of the shipment. Items ordered using Paypal are charged instantly from the funding Paypal account.

Gift Cards

Unfortunately, gift cards are unavailable to purchase or redeem online at present. You are however, able to purchase gift cards through our Anthropologie UK stores for use in UK store only.

VAT

We are legally required to collect value-added tax for any taxable item that we delivered to a customer. The VAT charged will be appropriate to the region where the order is delivered.

Price differences

We make every attempt to have consistent pricing between our website and stores. Occasionally we offer special prices that are exclusive to our website. If you have any questions about pricing, please email us at service@anthropologie.eu, or call us at 00800 0026 8476 from 8am – 6pm GMT.

Telephone Orders

Your personal information is always safe with us online, as we maintain stringent standards for data security. However, if you are still not comfortable making a purchase on our website, we invite you to call our service representatives at 00800 0026 8476 from 8am – 12am GMT.

International Orders

We are able to deliver orders throughout the UK and Euro-zone. Simply place your order online and specify a destination country from the dropdown list. If you have any questions, please contact us at service@anthropologie.eu or call 00800 0026 8476 8am – 6pm GMT.

Where we deliver

We gladly deliver orders to the following countries:
Austria Hungary Belgium Ireland Bulgaria
Italy Cyprus Latvia Czech Republic Lithuania
Denmark Luxembourg Estonia Malta Finland
Netherlands France Norway Germany Poland
Greece Portugal Romania Slovakia Slovenia
Spain Sweden Switzerland United Kingdom  

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