Careers At Anthropologie

Interested in joining a passionate team in an incredibly dynamic environment that's brimming with enthusiasm and ideas? We are always looking for bright, enthusiastic and talented individuals to work with us.

If that sounds like you, please review the openings below.

Anthropologie Head Office

Assistant Operations Department Manager - one year maternity cover

Objective

Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

Presentation

  • » Utilize weekly sales reports to track, analyze and communicate business results.
  • » Participate in a merchant day monthly with Store Manager.

People

  • » Manage and motivate a high level of customer care
  • » Manage and motivate the level of floor supervision (MOD and CCOD)
  • » Manage and motivate the selling team
  • » Serve as a proactive mentor, teacher and problem solver
  • » Complete the Management Development Program and utilize all available training tools to provide consistent training to the selling team
  • » Assist in administration of performance appraisals and goals to selling team

Process

  • » Adhere to all typical day/week/stock/monday guidelines
  • » Execute weekly objectives
  • » Ensure daily restock guidelines are met
  • » Participate in the cycle count process on a weekly basis to ensure accuracy, integrity and procedural compliance
  • » Assist in the markdown and transfer process
  • » Partner with Merchandisers to administer and communicate results of daily closing report card
  • » Perform all opening and closing procedures
  • » Assist with the training of the selling team in operations and loss prevention
  • » Monitor and train selling team to maintain product and cleanliness standards
  • » Meet or exceed the store shrinkage percentage goal
  • » Communicate operational information to store team through store communication boards, morning meetings and all store staff meetings
  • » Review with Store Manager operational audits and District Manager/District Visual Manager checklist
  • » Facilitate the zones of the floor based on business needs
  • » Partner with Merchandisers to administer and communicate results of daily closing report card
  • » Uphold all company policy and procedure

Location: Head office, London

Please specify the position for which you are applying in the subject line and attach your CV

Apply for this position

We look forward to hearing from you.

Womenswear Buyer

About us:

Anthropologie is a dynamic and expanding womenswear retailer that prides itself on being creatively unique and of high quality. Anthropologie delivers a shopping experience unlike any other, offering a diverse assortment of women's fashion, accessories and home décor which constantly changes and exhibits a range of influences from vintage to global.

We also collaborate with artists and designers that we have discovered from all over the globe, from ceramicists in South Africa to artisans in Wales. Customers delight in Anthropologie's signature, a diverse assortment of women's fashion, accessories and home décor. Merchandise is constantly changing and exhibits a range of influences, from vintage to global.

We are looking for an experienced Buyer to join our dynamic and passionate team.

This buyer is responsible for creating an exciting and timely product assortment that meets or exceeds the sales volume and profits for their departments. They are to execute the vision of the brand while servicing the local customer.

Responsibilities:

  • » Being the customer advocate for the local market, by spending time in the stores, frequently reviewing the website, and through competitive shopping, collaborate with the global brand on incoming and outgoing trends.
  • » Analyze the business to make future recommendations to exceed sales goals.
  • » Read, run and analyze all weekly reports including velocities, attribute reports and color selling.
  • » Source 30% local product but own entire assortment - % by category by month to happen organically but need to set goal - focus on wovens.
  • » Ensure local product is complimentary to the assortment and not duplication. Review products with global team.
  • » Communicate with store group and web team on vision and specific item/trend highlights.
  • » Develop cross functional relationships with the PR, Visual and store teams and US merchandising team.
  • » Provide analysis from competitive shopping.
  • » Interpret global sales trends and outfitting needs.
  • » Attend local trade shows - Attend key US markets when necessary.
  • » Spend more time in the stores - Understand customer's wants and needs.
  • » Optimize regional and demographic differences - Communicate store nuances to allocation team.
  • » Execute Anthropologie vision and maintain aesthetic.
  • » Scout new talent - share with global team.
  • » Understand competition and pricing.
  • » Organize outfitting sessions in stores and fit sessions on a monthly basis.
  • » Recap store visits and follow up on any initiation resulting from the visits.
  • » Communicate store visuals/floor moves to US based team.

Additional Responsibilities:

  • » An understanding of the customer's wants and needs and the ability to identify the appropriate product/trend that will appeal to the customer and meet their expectations.
  • » The ability to delegate and direct the daily activities of the assistant buyers and provide direction to the team.
  • » The ability to prioritize tasks and the ability to balance the immediate and long term needs of the business.
  • » Work with planning to merge history and current information to make future decisions.
  • » Responsible for assisting in the growth and success of the Assistant Buyer and Buyers Admin Assistant on the team.

Location: Head office, London

Please specify the position for which you are applying in the subject line and attach your CV

Apply for this position

We look forward to hearing from you.

Office Coordinator

About us:

This is a fantastic opportunity for an Office Coordinator to join our expanding Head Office team based at Flood Street. The ideal candidate will have a strong retail or creative office based background, with lots of enthusiasm for the brand & the ability to use their initiative independently. We are looking for a warm, self-motivated individual who will be an excellent multi tasker whilst being a brand ambassador for Anthropologie & URBN Ltd. to all visitors to the office.

Position Summary

The Office Coordinator will be responsible for the day to day front of house operations. The role will entail being the first point of contact for visitors, clients and couriers. You will be expected to meet and greet everyone, whilst observing the highest standards of customer service. This is a dynamic role which includes the opportunity to learn about the various head office functions by providing ad hoc support to the various teams within it, & the possibility of joining one of them.

  • » Must be proficient in Microsoft Outlook, Word and Excel
  • » Greeting visitors and directing them to the right person
  • » Answering queries from stores as well as customers & perspective employees
  • » Screening & answering phone calls and passing on messages
  • » Maintaining the reception area
  • » Setting up meeting rooms
  • » Checking & receiving courier parcels and other incoming packages
  • » Sorting and distributing incoming mail
  • » Ordering supplies, including stationery, business cards and headed paper as necessary
  • » Franking outgoing mail & going to the Post Office
  • » Maintaining Store and Head Office contact directories
  • » Overseeing office maintenance; reporting any issues to the maintenance team & liaising with contractors to resolve them
  • » Overseeing Health & Safety and Green initiatives
  • » Maintaining holiday file, new starters and absence information
  • » Organize office social events
  • » Proactive approach to problem solving and to work in general
  • » Serve as the go to for office inquiries and assist colleagues when required
  • » Assisting in the recruitment process of interns - Helping to facilitate the interview process and give the team support.
  • » Creating employee discount cards for staff members
  • » Administering office expenses in a timely manner and annotating head office invoices and obtaining approval

Executive Support

  • » Diary management and executive assistance to the UK Managing Director
  • » Attend weekly senior management trade meetings and take minutes
  • » Update organization charts

Location: Head office, London

Please specify the position for which you are applying in the subject line and attach your CV

Apply for this position

We look forward to hearing from you.

Home Internship - STUDENTS ONLY - July 2015

About us:

We are always looking for bright, enthusiastic and talented individuals to join our team. If that sounds like you come and spend your placement time with us and work with us at our London HQ.

Details of Internship - Main Responsibilities:

  • » General support to the Home department.
  • » Working closely with the MA's chasing deliveries.
  • » Updating MTS.
  • » Willingness to do Ad hoc duties for the team.
  • » Collating information from vendor appointments updating spreadsheets.
  • » Meeting prep.
  • » Ideally looking for a candidate with lots of enthusiasm who can work on an adhoc basis and a willingness to take on everything that's asked of them with a positive attitude. In return they will gain an invaluable experience and learn firsthand how a busy buying office operates.

Please note that this is an unpaid placement, but we do cover travel expenses for London zones 1-2 and offer staff discount for the duration of your placement for yourself and family. We value all of our interns, and offer a variety of opportunities to work with us further after your placement.

You must be a student looking to undertake an accredited placement module.

Length of placement: 6 months

Location: Head office, London

Please specify the position for which you are applying in the subject line and attach your CV

Apply for this position

We look forward to hearing from you.

Accessories Internship - STUDENTS ONLY - July 2015

About us:

We are always looking for bright, enthusiastic and talented individuals to join our team. If that sounds like you come and spend your placement time with us and work with us at our London HQ.

Details of Internship - Main Responsibilities:

  • » General support to the Womenswear Apparel and Accessories department.
  • » Working closely with the MA's chasing deliveries for the Intimates division.
  • » Updating MTS.
  • » Willingness to do Ad hoc duties for the team.
  • » Collating information from vendor appointments updating spreadsheets.
  • » Meeting prep.
  • » Ideally looking for a candidate with lots of enthusiasm who can work on an adhoc basis and a willingness to take on everything that's asked of them with a positive attitude. In return they will gain an invaluable experience and learn firsthand how a busy buying office operates.

Please note that this is an unpaid placement, but we do cover travel expenses for London zones 1-2 and offer staff discount for the duration of your placement for yourself and family. We value all of our interns, and offer a variety of opportunities to work with us further after your placement.

You must be a student looking to undertake an accredited placement module.

Length of placement: 6 months

Location: Head office, London

Please specify the position for which you are applying in the subject line and attach your CV

Apply for this position

We look forward to hearing from you.

PR Internship - STUDENTS ONLY - July 2015

About us:

We are always looking for bright, enthusiastic and talented individuals to join our team. If that sounds like you come and spend your placement time with us and work with us at our London HQ.

Details of Internship - Main Responsibilities:

  • » Main role includes the sending out and returning of press loans and image requests.
  • » Liaising with stores and stockroom.
  • » Completing press loan paperwork and book couriers.
  • » Communicating with press and responding to press enquiries about product, events or news.
  • » Keeping press contacts up to date.
  • » Assisting on press and marketing events - launches, previews and gallery openings.
  • » Assistant the PR team in the general running of the press office.

Please note that this is an unpaid placement, but we do cover travel expenses for London zones 1-2 and offer staff discount for the duration of your placement for yourself and family. We value all of our interns, and offer a variety of opportunities to work with us further after your placement.

You must be a student looking to undertake an accredited placement module.

Length of placement: 4-6 months

Location: Head office, London

Please specify the position for which you are applying in the subject line and attach your CV

Apply for this position

We look forward to hearing from you.

Apparel Buying Internship - 1 Year - STUDENTS ONLY - July 2015

About us:

We are always looking for bright, enthusiastic and talented individuals to join our team. If that sounds like you come and spend your placement time with us and work with us at our London HQ.

Details of Internship - Main Responsibilities:

  • » General support to the Womenswear Apparel department.
  • » Working closely with the MA's chasing deliveries for the Intimates division.
  • » Updating MTS.
  • » Willingness to do Ad hoc duties for the team.
  • » Collating information from vendor appointments updating spreadsheets.
  • » Meeting prep.
  • » Ideally looking for a candidate with lots of enthusiasm who can work on an adhoc basis and a willingness to take on everything that's asked of them with a positive attitude. In return they will gain an invaluable experience and learn firsthand how a busy buying office operates.

Please note that this is a paid one year placement. We ask that you are an undergraduate who needs to complete a year's industry placement as part of their course.

We value all of our interns and offer a generous staff discount for the duration of your placement in addition to the possibility to work with us further after your placement.

Ideal length of placement: 1 year

Location: Head office, London

Please specify the position for which you are applying in the subject line and attach your CV

Apply for this position

We look forward to hearing from you.

Store Opportunities

Stock Associate - Marylebone

Anthropologie is a dynamic Womens, Accessories and Home retailer that prides itself on being creatively unique, delivering a shopping experience unlike any other. Anthropologie strives to exceed the customer expectation on every level, through excellent customer service, an amazing in-store Visual experience and by offering a diverse and eclectic assortment of product which constantly changes and exhibits a range of influences from vintage to global. It is an incredibly exciting time to join the team as we embark on expanding the brand in the UK. We are currently recruiting talented and passionate individuals for the following roles to join the Retail and Visual teams, in our new Marylebone store.

Objective

Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

Responsibilities include the following.

  • » Support store team with efficient control and processing of inventory from delivery to floor
  • » Adhere to the stock "typical day" to ensure deliveries are processed and placed within 24 hours
  • » Track and communicate all in transit shipment information to the visual and management team - plan accordingly
  • » Maintain an efficient and well-organized stockroom. Implement methods and systems to house product for easy access by all staff
  • » Assist in efficiencies of the restocking process to continually maintain store stock levels
  • » Support the MOD during peak store hours
  • » Demonstrate loss prevention awareness through assisting in all inventory controls including cycle counts,transfers and stock integrity
  • » Oversee all UPS deliveries, charge sends, transfers and charity donations
  • » Maintain all receiving paperwork controls
  • » Facilitate supply orders with direction from Operations Department Manager
  • » Assist in the maintenance of the building facilities
  • » Ensure all tagging of product follows company guidelines
  • » Communication ticketing issues to the home office Store Communications Manager

Location - Marylebone

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Home Merchandiser - Bath

Anthropologie is a dynamic Womens, Accessories and Home retailer that prides itself on being creatively unique, delivering a shopping experience unlike any other. Anthropologie strives to exceed the customer expectation on every level, through excellent customer service, an amazing in-store Visual experience and by offering a diverse and eclectic assortment of product which constantly changes and exhibits a range of influences from vintage to global. It is an incredibly exciting time to join the team as we embark on expanding the brand in the UK. We are currently recruiting talented and passionate individuals for the following roles to join the Retail and Visual teams, in our Bath store.

Objective

Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

Presentation

  • » Assist the Visual Manager in the interpretation of home office visual department communication.
  • » Utilize weekly sales reports to track, analyze and communicate business results and determine merchandising strategies.
  • » Execute weekly merchandising and display objectives.
  • » Plan and execute new product placement.
  • » Partner with the Operations Team to manage mid-day restock placement.
  • » Monitor and train staff to maintain presentation standards.
  • » Participate in quarterly district inspiration days and contribute to visual department library of inspirational reference.
  • » Maintain an awareness of home and apparel trends and relevance to the store environment.

People

  • » Complete Management Development Program.
  • » Communicate merchandising and display concepts and trends to store team through store communication boards, morning meetings, and all store staff meetings.
  • » Partner with Assistant Operations Department Manager to administer and communicate results of daily closing report card.

Process

  • » Adhere to all typical day/week/stock/monday guidelines.
  • » Participate in the Monday walk through and help determine weekly objectives.
  • » Review with Visual Manager all District Visual Manager checklists.
  • » Communicate daily observations of stock level maintenance.
  • » Adhere to all company safety guidelines.
  • » Uphold all company policies and procedures.

Location - Bath

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Full and Part Time Customer Associates - Marylebone

Anthropologie is a dynamic Womens, Accessories and Home retailer that prides itself on being creatively unique, delivering a shopping experience unlike any other. Anthropologie strives to exceed the customer expectation on every level, through excellent customer service, an amazing in-store Visual experience and by offering a diverse and eclectic assortment of product which constantly changes and exhibits a range of influences from vintage to global. It is an incredibly exciting time to join the team as we embark on expanding the brand in the UK. We are currently recruiting talented and passionate individuals for the following roles to join the Retail and Visual teams, in our new Marylebone store.

Objective

Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

  • » Exceed the customer's service expectations by building genuine relationships with customers.
  • » Able to provide excellent customer service by determining the customer's needs and offering suggestions and alternatives.
  • » Assist in maintaining store merchandising and operational standards.
  • » Maintain a high level of awareness and concern for loss prevention.

Location - Marylebone

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

London Opportunities

Store Manager - Spitalfields

Objective

To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team, and the customer. To set and achieve strategic short and long term goals. Oversee and assume ultimate accountability for store operations (sales, service, profitability and loss prevention) whilst maintaining a strong focus on all areas of employee development and succession. Participate in building community relatinships that directly reflect the Anthropologie culture.

Experience Requirement

  • » Experience in a senior management role, working in a fast paced but highly creative and customer focussed retail environment.
  • » Ability to positively impact results in sales, payroll and stock loss
  • » Proven record of developing a Management team and talented individuals
  • » Can demonstrate the ability to identify problems and omplement creative solutions (back of house, scheduling, organisation)
  • » An appreciation and understanding of the Anthropologie culture and its appeal in the market

Job Skills

People

  • » Strategically recruit, train and develop managers to increase the day to day productivity of the business
  • » Assist with the development of the Management team to ensure that succession planning is in place for individuals and the future growth of the business
  • » Manage all aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful workforce
  • » Uphold Company standards and act as a strong leader, mentor and positive role model to the team

Leadership and Communication

  • » Lead by example and inspire a shared vision by communicating store and company goals
  • » Responsible for the roll-out of all new training and operational initiatives
  • » Possess excellent communication skills in both written and verbal form
  • » Manage and motivate the store teams to achieve an unimagined level of customer care

Managing the Environment

  • » Coach and empower the management team to take the initiative as leaders
  • » Oversee all levels of customer service and operations to ensure a positive store environment
  • » Exhibit excellent floor presence by leading by example, training and coaching
  • » Partner with the Visual Manager to effectively plan all Visual moves, ensuring any shop floor based work is carried out efficiently, and with minimal impact on the customer experience

Operations

  • » Conduct walkthroughs with the Visual Manager and store management team on a regular basis, with constructive feedback and obtainable goals
  • » Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
  • » Achieve the store stock loss goals
  • » Develop and implement a functional shipment processing system to facilitate new merchandise being placed promptly, ensuring the sales floor is fully replenished, and product standards adhered to
  • » Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority
  • » Assume total accountability for store Health & Safety by overseeing and upholding Company procedures at all times to protect employees and Customers against accidents and incidents

Merchandising and Display

  • » Facilitate communication between the Retail and Visual teams in order to enhance the store environment and efficiently execute all merchandising projects in a timely manner
  • » Coach others to understand and interpret current fashion trends in local markets, in order to generate creative solutions right for the Anthropologic customer
  • » Work alongside the Visual Manager to strike the balance in creating an inspirational but highly commercial shopping environment

Commercial Awareness

  • » Maximise store sales and manage stock levels appropriately through analysing relevant reports, reviewing market trends and creative management of merchandise from receipt to sales
  • » Exhibit a sound understanding of the stores profitability, and guide team members to utilise Company reports to react to trends and drive business
  • » Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
  • » Demonstrate entrepreneurial skills to achieve and exceed store targets

Location - Spitalfields

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Deputy Store Manager - Spitalfields

Objective

To achieve the Anthropologic mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team, and the customer. To support the Store Manager in achieving strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Anthropologic culture.

Experience Requirement

  • » Experience in a management role, working in a fast paced but highly creative and customer focussed retail environment
  • » Ability to positively impact results in sales, payroll and stock loss
  • » Proven record of developing a Management team and talented individuals
  • » Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation)
  • » An appreciation and understanding of the Anthropologic culture and its appeal in the market.

Job Skills People

  • » Recruit, train and develop managers to increase the day to day productivity of the business
  • » Assist with the development of the Management team to ensure that succession planning is in place for individuals, and the future growth of the business
  • » Manage all aspects of performance development (Perfbrmance Appraisals, Individual Development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful workforce
  • » Uphold Company standards and act as a mentor, teacher and positive role model to others

Leadership and Communication

  • » Lead by example and inspire a shared vision by communicating store and company goals
  • » Assist and participate with the roll-out of all new training and operational initiatives
  • » Possess excellent communication skills in both written and verbal form
  • » Manage and motivate the store teams to achieve an unimagined level of customer care

Managing the Environment

  • » Coach the management team to take the initiative as leaders.
  • » Oversee all levels of customer service, and ensure a positive store environment
  • » Exhibit excellent floor presence by leading by example, and training and coaching the store team on customer service, standards, product placement and time management
  • » Partner with the Store and Visual Manager to ensure any shop floor based work is carried out efficiently, and with minimal impact on the customer experience

Operations

  • » In the absence of the Store Manager conduct walkthroughs with the Visual Manager and Department Managers on a regular basis, with constructive feedback and obtainable goals
  • » Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
  • » Achieve the store stock loss goals
  • » Ensure there is a functional shipment processing system to facilitate new
  • merchandise being placed promptly, the sales floor is fully replenished, and product standards adhered to.
  • » Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority
  • » Assist in upholding Company Health & Safety procedures at all times to protect employees and Customers against accidents and incidents

Merchandising and Display

  • » Facilitate communication between the Store Management and Visual team in order to enhance the store environment, and efficiently execute all merchandising projects in a timely manner
  • » Coach others to understand and interpret current fashion trends in local markets, in order to generate creative solutions right for the Anthropologic customer
  • » Work alongside the Visual Manager to strike the balance in creating an inspirational but commercial shopping environment

Commercial Awareness

  • » Assist the Store Manager to maximise store sales and manage stock levels appropriately through analysing relevant reports, market trends and creative management of merchandise from receipt to sales
  • » Exhibit a sound understanding of the store's profitability, and guide team members to utilise Company reports to react to trends and drive business
  • » Stay abreast of current and local trends and have a sound knowledge of customer profile
  • » Demonstrate entrepreneurial skills to achieve and exceed store targets

Location - Spitalfields

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Selling Department Manager - Spitalfields

Objective

To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team and the customer. To manage all aspects of selling by driving store sales and delivering excellent service, through motivation and management of the selling team.

Experience Requirements

  • » Experience in a management role, working in a fast-paced and customer focussed retail environment
  • » Possess a customer centric approach to sales and training
  • » Ability to positively impact results in sales
  • » Proven record of managing, motivating and developing a team of talented individuals
  • » Can demonstrate the ability to identify opportunities and implement creative solutions
  • » An appreciation and understanding of the Anthropologie culture and its appeal in the market

Job Skills

People

  • » Manage the training and development of all new and existing associates to meet the Company's service expectation
  • » Manage performance development of the selling team (Performance Appraisals, Individual Development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful team
  • » Build and maintain strong relationships with peers; working collaboratively toward common goals
  • » Participate in staff recruitment and hiring
  • » Uphold Company standards and act as a mentor, teacher and positive role model to others

Leadership and Communication

  • » Lead by example and inspire a shared vision by communicating store and Company goals
  • » Possess strong communication skills in both written and verbal form
  • » Utilise sales reports to track, analyse and communicate key performance results
  • » Create entrepreneurial selling strategies to maximise sales and achieve store and Company goals
  • » Challenge and motivate the selling team to achieve these goals and deliver an unimagined level of service via product knowledge trainings, fit sessions, sales competitions, personal shopping and in-store events
  • » Conduct regular touch-bases with the selling team as well as the Operations Manager and Merchandisers to foster a shared store vision

Managing the Environment

  • » Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike
  • » Exhibit excellent floor presence by leading by example and training and coaching the associates on service, standards, product knowledge and time management
  • » Be the ultimate brand ambassador: provide the highest level of service and aesthetic representation
  • » Ensure the selling team is leading by example; seeking out personal shopping opportunities, building on-going relationships with customers, and embodying the Anthropologie aesthetic
  • » Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers

Operations

  • » Perform weekly walkthroughs and touch-bases with the Store Manager to discuss, analyse, and plan department initiatives
  • » Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
  • » Possess strong organisational skills and have the ability to plan, organise and execute projects by priority with a commercial and customer centric mindset
  • » Assist in upholding Company Health & Safety procedures at all times to protect employees and customers against accidents and incidents

Merchandising and Commercial Awareness

  • » Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness
  • » Utilise knowledge of customer shopping trends and store business drivers to affectively participate in weekly floor assessments and organise department focuses
  • » Stay abreast of current and local trends and have a sound knowledge of the store's customer profile
  • » Develop and maintain business relationships within the community to host brand building and profitable events

Location - Spitalfields

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Operations Department Manager - Spitalfields

Objective

To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team and the customer. To manage all systems related to stock flow and back-of-house organisation; ensuring high productivity and efficiency, through motivation and management of the operations team.

Experience Requirements

  • » Experience in a management role, working in a fast-paced and customer focussed retail environment
  • » Have a working understanding of stock management systems
  • » Ability to work with initiative and consistency under tight time constraints
  • » Ability to positively impact results in sales
  • » Proven record of developing a team of talented individuals
  • » Can demonstrate the ability to identify opportunities and implement creative solutions
  • » An appreciation and understanding of the Anthropologie culture and its appeal in the market

Job Skills

People

  • » Manage the training and development of all new and existing associates to meet the Company's service expectation
  • » Manage performance development of the operations team (Performance Appraisals, Individual Development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful team
  • » Build and maintain strong relationships with peers; working collaboratively toward common goals
  • » Participate in staff recruitment and hiring
  • » Uphold Company standards and act as a mentor, teacher and positive role model to others

Leadership and Communication

  • » Lead by example and inspire a shared vision by communicating store and Company goals
  • » Possess strong communication skills in both written and verbal form
  • » Utilise sales reports to track, analyse and communicate key performance results
  • » Determine entrepreneurial and efficient systems to maximise sales and achieve store and Company goals
  • » Challenge and motivate the operations team to achieve these goals and deliver an unimagined level of service via timely product placement, product replenishment, stockroom organisation and loss prevention
  • » Conduct regular touch-bases with the operations team as well as the Selling Manager and Merchandisers to foster a shared store vision

Managing the Environment

  • » Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike
  • » Exhibit excellent floor presence by leading by example and training and coaching the associates on enhanced service, standards, product, loss prevention and time management
  • » Implement and manage change effectively and timely as required by the needs of the business

Operations

  • » Perform weekly walkthroughs and touch-bases with the Store Manager to discuss, analyse, and plan department initiatives
  • » Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
  • » Implement and monitor all systems with regular review to ensure the highest level of productivity and accuracy
  • » Manage the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders
  • » Achieve the store stock loss goals via strong loss prevention systems and trainings, assist in the organisation and planning of annual stock-take
  • » Manage the systems for shipment processing, sales floor replenishment, and maintenance of product standards to ensure product reaches the floor in accordance with company timelines
  • » Possess strong organisational skills and have the ability to plan, organise and execute projects by priority with a commercial and customer centric mindset
  • » Assist in upholding Company Health & Safety procedures at all times to protect employees and customers against accidents and incidents

Merchandising and Commercial Awareness

  • » Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness
  • » Utilise knowledge of stock ownership and store business drivers to affectively participate in weekly floor assessments

Location - Spitalfields

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Display Coordinator - London

Objectives

Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

  • » Interpret home office visual department communication to create an innovative, compelling and well executed visual environment.
  • » Ensure quality and craft of all displays are well executed using the appropriate level of construction and material choices.
  • » Maintain all display; windows, platforms, home/apparel display, signage and all large scale installations throughout the store.
  • » Adhere to all company safety guidelines.
  • » Create displays from materials that are resourceful, aesthetically appropriate and cost effective within the parameters of the display supply budget.
  • » Effectively manage time to meet all due dates and company timelines.
  • » Participate in quarterly district inspiration days and contribute to visual department library of inspirational reference.
  • » Communicate the visual progress of the store through seasonal presentation packs and good ideas submitted to the District Visual Manager Plan weekly, monthly and seasonal display with Visual Manager.
  • » Plan weekly, monthly and seasonal display with Visual Manager.
  • » Maintain an organized and clean art room. Ensure all tools are maintained.
  • » Uphold all company policy and procedure.

Location - London

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Stockroom Associate

Objective:

The successful candidate with shipping and receiving experience in a specialty retail environment is an advantage but not essential as further training will be given.

Retail experience is essential as candidate may be required to work on the shop floor as and when needed.

Must be highly organized, motivated, and self-sufficient. . The stock associate will support the store team with efficient control and processing of inventory from delivery to floor. Maintain an efficient and well organized stockroom. Stock associates implement systems and methods to house product for easy access for staff.

Experience requirement:

  • » Previous stockroom and/or experience in retail required.
  • » Ability to lift and carry 30 lbs.
  • » Ability to communicate effectively with customers and store employees.
  • » Ability to maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing, twisting, stooping, squatting and climbing.
  • » Open availability and flexibility to work weekdays and weekends, including opening and closing shifts to meet the needs of the business..

Job skills:

  • » Uphold the Company's customer service standards and ensure that customer service takes priority over projects.
  • » Contribute to the overall atmosphere in the store by being positive, respectful and helpful to others.
  • » Adapt to the store's needs by assisting with customer service, loss prevention, store cleaning tasks, and store projects.

Teamwork and communication:

  • » Model the way by inspiring, motivating, and encouraging teamwork.
  • » Assist management by training and coaching on receiving and inventory control responsibilities.

Operations:

  • » Adapt to the store's needs by assisting with customer service, loss prevention, store cleaning tasks, and store projects.
  • » Successfully lead the team in the shipment receipt process and complete shipment turnaround promptly.
  • » Take ownership of receiving to ensure that operational tasks are completed and keep receiving and back stock areas clean and organized
  • » Complete paperwork accurately and according to deadlines.
  • » Set the example to adhere to Company policies and procedures.
  • » Exhibit strong Loss Prevention awareness and ensure compliance to all inventory control measures.

Apply for this position

Part Time Customer Associates - Regents Street

  • » Exceed the customer's service expectations by building genuine relationships with customers.
  • » Able to provide excellent customer service by determining the customer's needs and offering suggestions and alternatives.
  • » Assist in maintaining store merchandising and operational standards.
  • » Maintain a high level of awareness and concern for loss prevention.

Location - Regents Street, London

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Part Time Customer Associates - Kings Road

  • » Exceed the customer's service expectations by building genuine relationships with customers.
  • » Able to provide excellent customer service by determining the customer's needs and offering suggestions and alternatives.
  • » Assist in maintaining store merchandising and operational standards.
  • » Maintain a high level of awareness and concern for loss prevention.

Location - Kings Road, London

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Part Time Customer Associates - Guildford

  • » Exceed the customer's service expectations by building genuine relationships with customers.
  • » Able to provide excellent customer service by determining the customer's needs and offering suggestions and alternatives.
  • » Assist in maintaining store merchandising and operational standards.
  • » Maintain a high level of awareness and concern for loss prevention.

Location - Guildford, London

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Part Time Customer Associates - Richmond

  • » Exceed the customer's service expectations by building genuine relationships with customers.
  • » Able to provide excellent customer service by determining the customer's needs and offering suggestions and alternatives.
  • » Assist in maintaining store merchandising and operational standards.
  • » Maintain a high level of awareness and concern for loss prevention.

Location - Richmond, London

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

London Management Opportunities

We are seeking dynamic individuals with Retail management experience for new and exciting roles within our London stores. Should you wish to apply click on the opening and submit your CV today!

Location - London

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

URBN Opportunities

QA Analyst

Urban Outfitters, Inc. (www.URBN.com) is an innovative specialty retailer which offers a variety of lifestyle merchandise to highly defined customer niches through brands including Urban Outfitters, Anthropologie, Free People, Terrain, and BHLDN. Urban Outfitters, Inc., is both a Fortune 1000 and S&P 500 ranked company with $2.8 Billion in revenues.

Overview

URBN Ecommerce builds and extends the online platform responsible for the Urban Outfitters and Anthropologie brands. The QA Analyst will be responsible for regression testing across the .com, mobile and responsive websites. Prioritization & time management skills are necessities as you will need to adhere to tight deadlines and complete thorough testing across numerous environments before code builds are signed off for public release. Strong written and communication skills are required, as you will need to thoroughly document and communicate any found issues across departments for further debugging. The objective is to successfully release new code without any negative or impaired site functionality.

Responsibilities

  • » Thoroughly regression test the .com website, mobile website and mobile apps across multiple environments throughout the life cycle of a code release.
  • » Collaborate with QA testers to reproduce site issues.
  • » Document site issues via issue tracking program.
  • » Utilize multiple testing tools for front end customer facing features.
  • » Creative thinking to implement and expand upon site features and functionality

Required Skills

  • » Drive to learn ecommerce customer facing web applications.
  • » Strong attention to detail.
  • » Prioritization and time management skills.
  • » Flexibility to learn and master new technologies.
  • » Ability to work effectively, independently and within a group setting.
  • » Ability to adhere to strict deadlines.
  • » Strong written and oral communication skills.
  • » Strong documentation skills.
  • » Experience with JavaScript unit testing with tools like Grunt, Gulp, Karma or Jasmine.

Please specify the position for which you are applying in the subject line and attach your CV.

We look forward to hearing from you.

Apply for this position

Seeking for a specific role? Our talent team will be happy to hear from you; simply email us at careersuk@anthropologie.com. It's great to connect so we'd like to thank you in advance for getting in touch. Please bear in mind that we receive an unprecedented amount of enquiries and are unfortunately unable to reply to them all.

Back to Top